Hide My IP Help Center

Check if your real IP address leaks

A leak means a website can still see your real IP address while Hide My IP is on. Browsers can reveal it through WebRTC, a feature for video and voice calls.

Test for leaks

  1. Connect to Hide My IP.
  2. Open the IP Leak Check page and click Start IP Leak Test.
  3. Look at every address the test shows. Each one should belong to the Hide My IP location you chose. Your current address is also on What Is My IP.

If the test shows your real IP address, there is a leak.

Fix a leak

  • Browser extension: keep Prevent WebRTC IP Leak turned on in the extension settings. The extension changes the IP of your browser only, so other apps on your device still use your real IP.
  • Windows app: turn on DNS leak protection in Settings.
  • Turn off other VPN and proxy apps and extensions, then connect again.
  • Test again after each change.

Still leaking? Contact us with a screenshot of the test and the name of the app you use.

Still need help?

Chat with us or send a message. Our team answers Monday to Friday, 9 AM to 4 PM Pacific time.